This is a repudiation and an effort to clean-up misrepresented information
and unfair comparisons and business practices of the Air-zone® company. The
information on this website is provided without prejudice to Air-zone® or any
parties / person directly or indirectly mentioned or referred to.
This information is displayed only in response to gross misrepresentations
by Air-zone® about the products
o3ozone offers and will be removed when the misrepresentations are removed.
Many potential customers do not have the time to research enough to uncover the
facts, so we have provided answers through independent resources and proof where
available:
The excerpts are from the Air-zone® XT 2000 /4000 /
6000 user manual (product dated December, 2004)and the Air-zone® Website. Many inconsistencies are found:
(1) In a recent
Air-zone® owner's manual (December 2004),It says
"Air-zone®
will repair or replace the unit at our cost if a defect is determined to be from the
manufacturing process." (in other words - it's a
manufacturing defects warranty)
On the Air-zone®
website;
"One company with a four year warranty states that they "warrant our ozone
generators will be free from defects in material and workmanship for a four year
period".
That is NOT a complete warranty. That is
simply a manufacturing defect warranty.
THAT is a warranty with a MAJOR loophole!
Air-Zone® offers a COMPLETE
two year parts and labor warranty.
If ANYTHING goes wrong with one of our units
we will fix, or replace it with a brand new unit for free."
and:
"Most warranties are for what are considered "manufacturing defects".
Our warranty covers our entire unit, no matter what happens to make it fail.*
Ours is a complete "product failure" warranty, NOT just a "manufacturing defects"
warranty like most other companies offer."
and:
"While some companies may claim there is no difference in our warranty and
theirs why are they hesitant to say the words "COMPLETE PRODUCT WARRANTY" like we
do? That's because they ONLY offer a manufacturing defect warranty,
NOT a COMPLETE PRODUCT WARRANTY like we do."
Also note that the elements are covered for 90 days
- which is an inconsistency in wording of the Air-zone®
online warranty (tries to hide it).
(2) They also state that
overheating due to dirty filters is not covered by their warranty, but
the Air-zone®
web site claims
everything is covered. In the manual:
"If the
filter is to become so dirty as to substantially restrict airflow, the unit can
overheat and burnout. Your warrantee does not cover this, so keep the filter
clean."
(3) Note that the cleaning process takes over
night and that "If there is any water left in the
elements the transformer will blow out"
(4) "The corona elements inside may
eventually blow out"
(5) Also note that the Air-zone®
unit has only 5 output "levels" that do not actually adjust the level or
concentration of ozone produced yet Air-zone®
claims on their website that output adjustment is the most important thing for an
ozone generator.
(6) The controls operation is confusing and
there is a note of a possible malfunction to happen with this statement:
"If the unit is not running the unit will only come
on the last level it was set on even though the knob may have been moved to a higher
position. If the timer seems to be malfunctioning unplug the unit for 10
minutes and start over, only adjusting the ozone level control when the unit is
actually running."
The bottom line is one can find many inconsistencies
between the Air-zone® owners manual, and what is displayed on the Air-zone®
website. We have
also noticed inconsistent specifications - the XT 6000 specifications are
different in the manual than reported on the website, and yet different
again on the label of the unit.
(7) Not pertaining to the manual, Air-zone®
publishes the following information on the website which misleads the
reader about where their products are made. It is known that the
Air-zone® Ozone Generators are manufactured by the Xetin Brothers in Taiwan.
But statements on their website reads:
"Be sure and ask a seller, what country
your product is being shipped from.
Because the company that ships the product is responsible for the warranty, NOT the
United States dealer you buy it from.
Air-Zone® ships our products
from here in the United States. These are our exclusive products. We designed and
engineered them."and:
"Air-Zone® is a direct ozone generator
designer/manufacturer/seller, not just a dealer like most ozone sellers."
(8) One of the more serious misrepresentations the
Air-zone® company uses as a selling scam is the misrepresentation of the patents for
their elements - claiming their elements do not produce Nitrogen Oxide / Nitric Acid
and turning this into an over-blown "fear factor". Air-zone® claims the
patents are for zero nitrogen oxides. The actual patents are for reducing
noise of the corona process in all of the units except for the 2 stainless steel
units. The 2 stainless units have a patent for increasing the corona process
but not for reducing or eliminating Nitrogen Oxide / Nitric Acid production.
It is known that Air-zone® units produce average levels of nitric acid.
Do your own research on their claimed patent "Xetin"
through the U.S. Government Patent search here:
http://patft1.uspto.gov/netahtml/PTO/search-bool.html
(search the claimed patent "Xetin") You will find the patent is for reducing
noise (not for zero nitrogen oxide output as claimed), and who owns it. (the Xetin
Bros. in Taiwan)
We are learning that Air-zone®
outputs are significantly
misrepresented as the XT 4000 unit is estimated to put out approx. 1300mghr when it
is rated at 4000mghr. The XT 6000 has been tested with this pattern of low
output. We suspect all of the air-zone® units to put out less than half of
their rated output - even one third seems more realistic.
Disclaimer:
The information or any
images on this page and on our website are presented and provided
without prejudice to Air-zone® or any of the competitors / parties /
person directly or indirectly mentioned or referred to. These will be
removed as soon as it is known that the misrepresentations of the
products o3ozone offers are removed by the offending party.
None of the manufacturers that o3ozone represents neither supports or
has taken part in creating the above information with the exception of
Crystal Air Marketing, the manufacturer of the ozone generator equipment in direct
competition with Air-zone®.
Any reference obtained from this site to a specific company, commercial
product, process, or service does not constitute or imply an
endorsement, recommendation, or favoring by neither o3ozone.com or any
company represented on the o3ozone.com website.
General Policy:
Documentation
Any person is hereby authorized to: a) store documentation on a single
computer for personal use only and b) print copies of documentation for
personal use provided that the documentation contains o3ozone.com's
copyright notice.
Third Party Companies and Products
Mention of third-party products, companies and web sites on the
o3ozone.com's Web site is for informational purposes only and
constitutes neither an endorsement nor a recommendation. o3ozone.com
assumes no responsibility with regard to the selection, performance or
use of these products or vendors. o3ozone.com provides this only as a
convenience to their users. o3ozone.com makes no representations
regarding the safety, or suitability of any product offered. There are
dangers inherent in the use of ozone producing equipment and o3ozone.com
assumes no responsibility with regard to the use or misuse of these
products. Make sure that you completely understand the risks and how to
avoid them before using ozone producing products.
Links to Other Web Sites
o3ozone.com makes no representation whatsoever regarding the content of
any other web sites which you may access from the o3ozone.com's Web
site. When you access a non- o3ozone.com's web site, please understand
that it is independent from o3ozone.com and that o3ozone.com has no
control over the content on that web site. A link to a non-
o3ozone.com's web site does not mean that o3ozone.com endorses or
accepts any responsibility for the content or use of such web site.
Thank you for viewing the o3ozone.com
website!
|
